Junior / Mid-level Technical Writer

Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently.

Since its first launch, Katalon has experienced tremendous growth, serving more than 30,000 teams around the globe, many of which are in the Fortune Global 500, such as PwC, KPMG, Abbott, etc. Katalon is recognized as a top automation tool by prestigious review sites, such as G2, Gartner, Capterra, and IT Central Station. 

Responsibilities

• Maintain and implement technical solutions required for the good performance of the documentation function with sound engineering practices
• Gather information through research, interviewing, application testing, training, and product team meetings to develop accurate and complete product documentation
• Work closely with key stakeholders to deepen technical understanding of the product, releases, and business goals, in order to:
• Implement documentation changes
• Continuously improve documentation
• Collaborate on Jira and Confluence effectively to track and record documentation tasks
• Research and correct documentation defects
• Attend and participate in meetings/stand-ups/demos for projects and tasks owned by the writer
• Perform other duties as assigned by the line manager

• Excellent command of English;
• Relevant BA/BS degree in IT, Software Engineering, English;
• Familiarity with developer documentation;
• Familiar with programming languages: Python, Java, JavaScript / TypeScript.
• Experience using Git and the terminal;
• Willingness to learn a new field and complex subject matter;
• Willingness to stay updated on technical communication trends;
• Ability to deeply research technical topics;
• Detail-oriented and able to put themselves in the place of product users;
• Lateral thinking, critical thinking, and an eye for impact;
• Clear and concise communication, both verbally and in writing.

At Katalon, we bring together self-starting, open-minded, and talented people while actively promoting a transparent and growth-enabling working environment. But don’t just take our word for it. Take a better look below!

• Competitive Pay & Bonuses: We believe in rewarding great work! You'll receive an attractive salary package plus performance bonuses to help you meet your financial goals.
• Your Health & Happiness Matter: Take care of yourself with our comprehensive health coverage, flexible work options, and generous time off. We understand that life happens outside of work too!
• Location-Tailored Benefits: Enjoy a complete benefits package designed specifically for your country, giving you the best coverage where you live.
• Everything You Need to Succeed: Work with top-of-the-line equipment and enjoy modern facilities, plus helpful allowances to support your work setup.
• A Place Where You Belong: Join our worldwide family where we celebrate what makes each of us unique. Here, everyone has a voice and equal opportunities to shine.
• Room to Grow & Thrive: Your success is our success! We foster a trust-based culture where you can develop your skills, take on new challenges, and be recognized for your achievements.

Katalon is proud to be an equal-opportunity employer. We care about our people and celebrate our differences. We want to work with talented, collaborative, and innovative people. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other characteristics protected by law.